Here are the answers to the most common questions we get asked.  If you don’t find the answer to what you are looking for then please call us or send us a message at our Contact Us Page Here and we will be happy to help you 🙂

You are not required to as you can check out as a guest, but creating an account with Filthy Strands is quick and easy. It will allow you to move through our checkout quicker for your future orders. You can also store multiple shipping addresses, gain access to your order history, and much more.
You can click on the Forgot Password link and enter your username or email address. We will then email it to you right away!
We accept all major credit cards such as Visa, Master Card, American Express, & Discover. All payments are processed securely through PayPal's encrypted payment page. You can also pay with your PayPal balance and even use their 6 months financing if you qualify through their financing program.
All payments are processed securely through PayPal's encrypted payment page.  Which uses the latest and greatest in security technology!  A SSL certificate is used to secure the payment page and API endpoints. These certificates are using the SHA-256 algorithm and VeriSign’s 2048-bit G5 Root Certificate.  Which is as rock solid as you can get. 🙂
As of right now, im only currently shipping to the U.S.A., Canada, the U.K., and Australia. However, we may be flexible and willing to ship to certain other countries. In the event you would like to order our products and live somewhere we have not specified as a designated shipping region, please email or call us and we might be able to work something out for you 🙂
Shipping is only $9.95 for USPS Priority Shipping. Tracking numbers are included with all shipments.  For international shipping the cost is $28.50.
You will "normally" get your package within 2 to 3 business days, depending where your located... Unless of course there is some crazy weather issue or other issues that arise with USPS delivery services, as we cannot prevent those!
I strongly recommend, before checking out, please go over and make sure, your order is correct...exactly the cost, and the product(s) that you want , because at the moment there is absolutely no refunds! I do apologise in advance for any inconveniences. All sales are final!
I do apologise for any inconveniences in advance, but at the moment there is absolutely no returns, and no exchanges, all sales are final!
If you change your mind on a purchase and if it is before the product(s) has been shipped out to you, please contact us by phone and/or email AS SOON AS POSSIBLE so we can cancel, refund, or void your order and/or payment. If we have already shipped your order to you, the no refunds, no exchanges, no returns policy at that time will apply, with no exceptions!
Virgin Indian Remy Hair: Collected from the Tiraptu temples in Southern Asia where women go to donate their hair for spiritual and religious purposes, Indian hair is the most accessible and versatile hair available. Naturally fine to medium in thickness, this hair is normally dark in color yet is easily color-lifted to blonde and other, lighter hair tones. Indian Hair is also naturally thick and straight and is great for straight, shiny and sleek hairstyles. It is available in curly, wavy, and straight styles and blends in great with many individual's natural hair textures. Anti-frizz products are recommended in areas where humidity is high. Virgin Brazilian Remy Hair: Brazilian Hair is hair donated from women of the small and rural places within Brazil and is currently the most in demand hair texture on the market for many reasons. Brazilian Hair is genetically diverse but tends to be natural and shiny in appearance and is very versatile, thick and durable, yet soft and smooth to the touch. This hair also tends to blend in with most individual's natural hair textures and does not require any special maintenance. It is available in curly, wavy, and straight textures, and often holds curls longer than Indian Hair.   Virgin Malaysian Remy Hair: Malaysian Hair originates from the women of Malaysian descent who have donated their hair to Malaysian temples for religious or financial purposes. More dense, thick, heavier, softer, shiner, and silkier than Indian Hair.  It is great if you are you looking for a natural wavy or curly look. It is available in curly, wavy, and straight styles. Note: Here at Filthy Strands, due to very high demand, of Brazilian and Malaysian hair, and less production due to covid-19, if Brazilian hair is not available, Malaysian will be shipped and vice versa, as these two are very similar in product.
Lace closures are thin hair pieces made of lace which are only a few inches long and wide so that they lay flat on your head. Lace closures ensure that all of your hair is being protected while you color and blend the textures of your weave, allowing for endless coloring and hair dyeing without all of the problems and worries of color blending with your own natural hair.
The amount of bundles necessary for a full head sew-in are solely variant upon the lengths of the bundles you are purchasing. Since each bundle is the exact same in weight, keep in mind that the longer the hair, the shorter the width of the weft. Here is our guide: Hair 10” through 16” in length: We recommend a minimum of 2 bundles, though 2 should most often times cover your full head sew-in. We recommend 3 bundles if you are seeking a very full look. Note: We also recommend one lace closure if you are wanting to cover up your own hair or in the event you have alopecia , or thinning out in the front or top of your head. Hair 18" through 20”+ in length: We recommend a "minimum" of 3 bundles, though 3 bundles will most often times cover your full head sew-in. We recommend 4 to 5 bundles if you are seeking a very full look. Note: We also recommend one lace closure if you are wanting to cover up your own hair or in the event you have alopecia, or thinning out in the front or top of your head.
Each bundle of hair weighs a total of 100 grams/3.5 ounces.
Accually depends on the demands of the hair/product (s) itself!  Extensions 10” through 30” in lengh Textures, Body Wave, Deep Wave, & Natural Straight, Wet and Wavy : Closures 10” through 20” in length frontals 10" through 20" in length
Raw Virgin Hair is human hair taken directly from a multitude and variety of donors. The hair is chemically unprocessed and has not been permed, hard washed, bleached, and is free from any dyes. We take a lot of pride in the fact that we only use Raw Virgin Human Hair. The advantage is that you are getting much more consistency with all of the hair strands, because it is not a mix of multiple individuals' hair, but rather the hair cut from  a single human donor. Regarded to be the finest quality of human hair, Raw Virgin Human Hair is collected in a way that leaves the hair's cuticles unstripped and left completely intact. This process of collection preserves the hair cuticles and keeps the follicles going in only one single direction, allowing for the elimination of tangling issues normally found in low quality  hair. This process also creates extensions that are extremely natural in appearance. Raw Virgin Hair is the most premium hair currently available on the market.
With proper care it should last you many months. Here are a few must read tips to help you along the way.
  1. Always brush your hair before going to bed.  Always use a wide tooth brush or detangling comb and gently brush the hair while holding it down with your other hand to prevent unnecessary tension and pulling.
  2. Before shampooing your hair, always detangle it.  Always wash your hair gently in a downward motion using your fingers.  Do not scrub or bunch hair together as this will cause the cuticles to open up and rub against each other which would then cause tangling.
  3. Always condition your hair with a moisturizing conditioners.  This alone will make a huge difference.
  4. Every 4 times or so you wash your hair, add one tablespoon of apple cider vinegar to your shampoo and water mix.  Apple cider vinegar will clarify it, add shine, and remove build up from your hair.
  5. You can also condition wash your virgin hair, this means skipping the shampoo and using your conditioner just like you would your shampoo.
  6. If possible, be patient with your virgin hair weave and let it air dry after washing it.
  7. void alcohol based products for your hair as alcohol is very drying to hair.
  8. Moisturize your hair as needed with high quality leave in moisturizers and conditioners.
  9. Last but not least, our virgin weave extensions are very high quality, very little product is needed.  Do not weigh down your hair by using too much unnecessary products.
We only offer the highest quality level of hair available on the market. We stick to that! Our promise to you!